Harbeth USA wants to ensure every Harbeth owner has a positive experience with Harbeth products. Please be cautious. The web can be a dangerous place. Harbeth extends a warranty only to products sold by authorized dealers. NO DEALER is authorized to sell on the web without direct consultation with the consumer. We feel strongly that bypassing the avenue of personal contact with an authorized dealer regarding room acoustics, speaker placement, associated equipment, etc. is not in the buyer's best interest. Speakers of this quality require a higher level of expertise to attain the best performance.

Be wary of sellers who refuse to disclose serial numbers. Every speaker has a serial number readily visible on the outside of the box for easy identification. We have uncovered both grey market and counterfeit merchandise that cannot be covered by warranty and may not perform up to Harbeth standards.

Shipping damage on the used market is commonplace as is equipment whose condition and function may be misrepresented by the seller. Select your shipper carefully and insure and carefully inspect your purchase on receipt. If you have questions regarding Harbeth, Harbeth repair, or wish to verify you are purchasing from an authorized dealer we are happy to take your calls at (603)-437-4769. We encourage you to contact your dealer who may best be able to assist you in evaluating what repair might be necessary and how best to proceed. Consumers are responsible for the shipment of the speaker or driver in need of repair or replacement in both directions. Harbeth USA may require return of the original driver to verify warranty replacement. Harbeth does not warranty for driver failure that results from misuse or abuse.